About Us

Discover the values and vision that define our organization.


Our commitment to quality and service

At IBEX, our top priority is to get our clients the highest quality and most efficient outcomes, based on data driven reporting and results. Let your firm focus on litigating and settling cases while our experienced team and innovative technology can handle the mountain of documents to review and tasks to complete from intake through resolution.

Why Ibex?



  • 100% focused on Mass Tort and Class Action
  • Founders are highly respected and are subject matter experts
  • On-site mass tort attorneys provide constant training as requirements change


  • Proprietary technology that speeds intake, review, and claimant engagement
  • Perfect combination of both technology and human expertise
  • Data-driven decisions at the root of all Ibex’s offerings


  • Constantly improving client’s campaigns
  • Strong investment in employee well being and happiness
  • Ensures that expert knowledge is spread across organization

Leadership team.

IBEX was founded by veteran leaders in each segment of our business: intake, review and administration. Our clients and claimants are in good hands with IBEX.


Rick Schulte

Co-Chair & Principal Advisor

Richard W. Schulte has twenty-five years of experience in prosecuting mass tort and single event cases on behalf of thousands of injured individuals across the country. He has held dozens of leadership positions in complex consolidated litigations.  He is an entrepreneur at heart who has exemplified diverse leadership in the areas of banking, insurance, and legal marketing.


Matt Garretson

Co-Chair & Principal Advisor

Matt Garretson has been designing and overseeing claims processing operations for settlement programs in litigations involving exposure to a product or an environmental hazard for over 25 years. He has been appointed by numerous parties and federal and state courts to serve as a Special Master, Allocation Neutral, and/or Claims Administrator in a broad variety of national mass tort and class action matters, including several multidistrict litigations (“MDLs”). At IBEX, Garretson’s experience is key in shaping our CaseFoundry™ service offering.


Ryan Ellsworth



Kris Stout

Chief Financial Officer


Bob Smith

Director of Media Relations

Bob spent 37 years in the broadcast business on the TV side. He served in a variety of senior management positions at TV stations in Wisconsin, Virginia and Illinois. Bob moved into a corporate role in 2002, first overseeing stations around the country, and then helped Gray Television grow from 18 markets to 113. He eventually became the Co-COO and then the COO from 2018-2023. Bob was inducted into the Wisconsin Broadcasting Hall of Fame in 2018.


Mike Mena

Operations Manager


Madelaine Ocheita



Katy Reuter

Director of Nurse Consulting & Claims Review

Katy Reuter has a BSN and MSN from The Ohio State University, specializing in Adult-Geriatric Primary Care.  She has worked inpatient and outpatient settings in the USA, and also worked abroad amongst vulnerable populations in education and women’s health.  Currently, she manages and trains reviewers in the IBEX team, equipping them with the necessary specialized training to accurately assess injuries and medical conditions being presented by claimants.  In her free time, she enjoys mountain biking, bee keeping, gardening, and being involved in her church.


Rebekah Stout

Manager of Nurse Consulting & Claims Review


Kaitlyn Garretson

Director of BurnBright, in-house education & training

Kaitlyn Garretson graduated from Pepperdine University with a degree in Psychology and Nonprofit Management. Her commitment to train and coach is pervasive and diverse: She coached the Pepperdine University cheerleading squad as well as built programs for a nonprofit educational-technology company (which has since merged with IBEX). She is passionate about uplifting and empowering individuals and propelling teams towards success. At IBEX, Kaitlyn manages and builds training resources and materials to maximize the team effectiveness and efficiency.


Dr. Andrew Hill

Advisor to Ibex’s BurnBright team


Jose Davila

Supervisor PM Shift, Case Intake


Will Barrios

Supervisor AM Shift, Case Intake

Ibex Culture Of Excellence.

We are proud to have a team that is passionate, committed and determined to ensure your clients receive the best possible service, and that you receive the highest quality results. At IBEX, we heavily invest in training, personal and professional development, and in building a culture that is fun and engaging.